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Term & Conditions

Welcome to Vortexa.net! By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our services.

1. General Terms

Vortexa.net provides web hosting, server management, and related services, including Dedicated Servers, Cloud VPS, VPN Servers, and more. Our services are available to both individuals and businesses globally. By using our services, you agree to comply with all applicable laws and regulations.

2. Services Provided

Vortexa.net offers the following services:

  • Dedicated Server Hosting
  • Cloud VPS Hosting
  • IP Transit
  • Streaming Server
  • Squid Proxy Server
  • VPN Servers

We reserve the right to modify, suspend, or discontinue services at any time without prior notice.

3. Account Responsibility

When you create an account with Vortexa.net, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

4. Payment Terms

All services are billed in advance on a monthly or yearly basis, depending on the selected plan. Payment is due on the first day of the billing cycle. Failure to make timely payments may result in suspension or termination of services. We accept payments via various methods, including credit/debit cards and PayPal.

5. Acceptable Use Policy

You agree not to use our services for any unlawful activities, including but not limited to:

  • Spamming
  • Phishing
  • Hacking
  • Distributing malware
  • Violating intellectual property rights

We reserve the right to suspend or terminate your account if any of these activities are detected.

6. Uptime Guarantee

Vortexa.net offers a 99.9% uptime guarantee for all hosting services. In the event of downtime exceeding the guarantee, you may be eligible for compensation as per our service-level agreement.

7. Limitation of Liability

Vortexa.net is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount you have paid for the services in the last 30 days.

8. Termination

You may cancel your account at any time by contacting our support team. We reserve the right to suspend or terminate your account if you breach any of the terms stated in this agreement.

9. Privacy Policy

Vortexa.net is committed to protecting your privacy. We will not share your personal information with third parties without your consent. Please refer to our Privacy Policy for more information on how we collect and use your data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at support@vortexa.net.